Case record · Your data
Data Deletion Request
You have the right to delete your Veridian Files account and all associated data at any time. We provide two paths, both of which erase the same data.
Option A · Delete from inside the app (fastest)
- Open the Veridian Files app on your device.
- Go to the Dossier (profile) tab.
- Scroll to the bottom and tap “Delete My Account & Data.”
- Type DELETE MY ACCOUNT exactly to confirm.
- Your account and all gameplay data are erased immediately.
Option B · Email us (for users without app access)
Email mreddy1209@gmail.com from the address linked to your account, with the subject line "Data Deletion Request".
We will confirm the request within 72 hours and complete deletion within 7 days.
We will confirm the request within 72 hours and complete deletion within 7 days.
What Gets Deleted
- Your Detective profile (name, email, portrait choice, backstory)
- All gameplay state (energy, marks, current case, collected evidence, board pins)
- Every interview transcript you have created
- All warrant filings and court records
- Your purchase history record (per legal / tax obligations, we retain only anonymized aggregate transaction totals for accounting)
- Any mentor help requests and phone messages
- Relationship / trust scores with NPCs
What Cannot Be Undone
Deletion is permanent and irreversible. Once your data is erased we cannot restore it, and any unused energy, marks, or purchased packs are forfeit. Refunds for in-app purchases must still be requested directly from Apple or Google.
Contact
All privacy & deletion requests: mreddy1209@gmail.com